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Questions, partnerships, or platform support — our team replies within one business day.

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Frequently asked

What are your business hours?

Support is 24/7. Office hours are Monday–Friday, 9:00–18:00 EAT.

How quickly can I expect a response?

Within 24 hours during business days; usually faster.

Do you offer technical support?

Yes — our platform team handles account, billing and integration questions.

Is my health information secure?

Yes. PHI fields are encrypted at rest with AES-256-GCM. See our security page.